AMA Handbook for Customer Satisfaction
Type
Book
Authors
ISBN 10
0844234540
ISBN 13
9780844234540
Category
Unknown
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Publication Year
1993
Publisher
Pages
231
Description
Unlock the secrets to planning and implementing a comprehensive customer satisfaction program with this easy-to-apply introduction to the principles of customer satisfaction research. Step-by-step guidelines and dozens of examples from Burger King, Baxter Healthcare Corporation, and more. - from Amzon
Number of Copies
1
