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Tag:
Customer Service
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Page 1 of 1
Title
Authors/Editors
Publisher
Type
Copies
301 Great Customer Service Ideas (301 Series)
Year
:
1997
ISBN
:
1880394332
ISBN 13
:
9781880394335
Call No
:
Cir.
658.8
T413
1997
Nancy li Artz
Inc. Publishing
Books
1
AMA Handbook for Customer Satisfaction
Edition
:
2nd Edition
Year
:
1993
ISBN
:
0844234540
ISBN 13
:
9780844234540
Alan Dutka
American Marketing Association
Books
1
Total Quality Service: Principles, Practices, and Implementation (St Lucie)
Edition
:
1
Year
:
1996
ISBN
:
1884015832
ISBN 13
:
9781884015830
Call No
:
Cir.
658.812
St21p
1996
D.H. Stamatis
CRC Press
Books
2
